Open to opportunities

CHRIS MUYANGE

@chrismuyange

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Motivated customer service and logistics specialist fluent in French and English, focused on accuracy and teamwork.

Poland

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What I'm looking for

I seek a customer service or logistics role where I can apply strong communication, accurate data entry, and teamwork to improve operations and client satisfaction.

I am a motivated Business Management student with hands-on experience in warehouse logistics and customer support, fluent in French and English. I bring a detail-oriented approach and strong communication skills to every role.

At Intercars in Poznań, I processed over 100 orders weekly, helped maintain a 98% on-time delivery rate, and contributed to a 15% reduction in stock errors through careful inventory monitoring and minor process improvements.

In customer support at Ubwiza Commercial in Kigali, I managed inquiries and appointments for 30+ clients weekly, supported promotions, maintained accurate transaction logs, and coordinated with a large team to streamline scheduling and improve service quality.

I am organized, adaptable to different shift patterns, comfortable with CRM and internal systems, and eager to contribute reliable, efficient support in customer service or logistics roles.

Experience

Work history, roles, and key accomplishments

Warehouse & Logistics Assistant

Intercars

Mar 2025 - Feb 2026 (11 months)

Supported daily warehouse operations by processing 100+ orders weekly and maintaining organized inventory, contributing to a 98% on-time delivery rate and reducing stock errors by 15%. Collaborated with a team of 10+ to streamline workflows and improve order handling efficiency.

Inventory Management Warehouse operations Process Improvement Team Collaboration Data Entry Microsoft Excel

Customer Support Representative

Ubwiza Commercial

Jul 2023 - Oct 2023 (3 months)

Managed client inquiries and appointments for 30+ clients weekly, improving scheduling processes and maintaining accurate transaction logs to support service quality and revenue tracking. Coordinated with a 20+ member team to resolve client concerns and streamline bookings.

Customer Support Appointments Client Communication Transaction recording CRM Team Coordination Microsoft Office Problem Solving