Karolina Białożyt
@karolinabiaoyt
Experienced supply chain administrator with strong customer-service background.
What I'm looking for
I am an experienced Supply Chain Administrator currently working at Hemmersbach in Wroclaw, bringing several years of hands-on customer-service and operational experience across logistics, retail and service industries. I have progressed from customer-facing and advisory roles into supply chain operations, consistently focusing on reliable execution and clear communication.
My background includes technical support and business customer service, front-desk and receptionist duties, sales and team supervision as a shift leader, and telephone consultancy. I combine practical MS Office knowledge with strong spoken and written English to support cross-functional coordination and customer interactions.
I am professional, customer-focused and adaptable, with international work experience in the United Kingdom and Poland. I seek roles where I can apply my operational discipline, communication skills and attention to detail to improve processes and support team success.
Experience
Work history, roles, and key accomplishments
Supply Chain Administrator
Hemmersbach
Feb 2023 - Present (2 years 7 months)
Manage supply chain operations and coordination for logistics tasks, ensuring timely processing and inventory accuracy since joining the team.
Junior Telephone Advisor
Industry Personel Services
Sep 2018 - Aug 2019 (11 months)
Provided business customer service, technical support and sales of telecommunications products to business clients, resolving inquiries and supporting account needs.
Beauty Therapist
Aarna Beauty
Nov 2015 - Mar 2018 (2 years 4 months)
Performed beauty and nail treatments and managed front-desk reception duties, delivering client care and appointment coordination.
Sales Assistant
Wenzel the Baker
May 2015 - Aug 2015 (3 months)
Provided customer service and product sales support in a retail bakery environment, handling transactions and assisting customers.
Barista / Shift Leader
Caffè Nero
May 2014 - Nov 2014 (6 months)
Served customers as a barista and trained new employees while leading shifts to maintain service quality and store operations.
Telephone Consultant
Complex Credit Solution
Jun 2012 - May 2013 (11 months)
Handled telephone consultations, supporting customers with inquiries and providing information on financial solutions.
Education
Degrees, certifications, and relevant coursework
School of Economics, Tourism and Hospitality, Jelenia Gora
Information Technology
2007 - 2010
Completed studies focused on economics, tourism and hospitality with additional information technology coursework.
English language course — London, United Kingdom
English Language
Completed intermediate and upper-intermediate English courses in London to improve spoken and written proficiency.
MS Office training
Information Technology
Undertook basic-level MS Office training to develop practical office software skills.
Availability
Location
Authorized to work in
Job categories
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