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@karolinabiaoyt
Experienced supply chain administrator with strong customer-service background.
PolandI am an experienced Supply Chain Administrator currently working at Hemmersbach in Wroclaw, bringing several years of hands-on customer-service and operational experience across logistics, retail and service industries. I have progressed from customer-facing and advisory roles into supply chain operations, consistently focusing on reliable execution and clear communication.
My background includes technical support and business customer service, front-desk and receptionist duties, sales and team supervision as a shift leader, and telephone consultancy. I combine practical MS Office knowledge with strong spoken and written English to support cross-functional coordination and customer interactions.
I am professional, customer-focused and adaptable, with international work experience in the United Kingdom and Poland. I seek roles where I can apply my operational discipline, communication skills and attention to detail to improve processes and support team success.
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Work history, roles, and key accomplishments
Hemmersbach
Feb 2023 - Present (2 years 9 months)
Manage supply chain operations and coordination for logistics tasks, ensuring timely processing and inventory accuracy since joining the team.
Industry Personel Services
Sep 2018 - Aug 2019 (11 months)
Provided business customer service, technical support and sales of telecommunications products to business clients, resolving inquiries and supporting account needs.
Aarna Beauty
Nov 2015 - Mar 2018 (2 years 4 months)
Performed beauty and nail treatments and managed front-desk reception duties, delivering client care and appointment coordination.
Wenzel the Baker
May 2015 - Aug 2015 (3 months)
Provided customer service and product sales support in a retail bakery environment, handling transactions and assisting customers.
CNCaffè Nero
May 2014 - Nov 2014 (6 months)
Served customers as a barista and trained new employees while leading shifts to maintain service quality and store operations.
Complex Credit Solution
Jun 2012 - May 2013 (11 months)
Handled telephone consultations, supporting customers with inquiries and providing information on financial solutions.
Degrees, certifications, and relevant coursework
Information Technology
2007 - 2010
Completed studies focused on economics, tourism and hospitality with additional information technology coursework.
English Language
Completed intermediate and upper-intermediate English courses in London to improve spoken and written proficiency.
Information Technology
Undertook basic-level MS Office training to develop practical office software skills.
PolandYou can contact Karolina and 90k+ other talented remote workers on Himalayas.
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