Ola Marquis

I am an accomplished Customer Service Specialist with over 3 years of experience in delivering superior service to international clients. My journey has been marked by successfully managing and resolving issues for over 3000 clients across various countries. I pride myself on my strong interpersonal and communication skills, which have been instrumental in resolving customer issues related to Microsoft Windows, Microsoft Office, and cloud-based infrastructure.

In my previous roles, I have led and collaborated with teams to enhance customer satisfaction. My experience as a Customer Support Specialist at Tek Experts allowed me to expertly troubleshoot and resolve technical-related issues, optimizing user experience and productivity. I consistently achieved high customer satisfaction ratings and reduced escalation rates, demonstrating my commitment to excellence in service delivery.