Open to opportunities

Olalekan User

@olalekanuser2

Operations Manager and Health Promotion Officer using leadership, healthcare knowledge, and digital tools to improve outcomes.

South Africa

Message

What I'm looking for

I’m looking for a role where I can combine operations leadership with public health and client support—using digital tools to coordinate teams, improve workflows, and deliver measurable better outcomes in a collaborative, growth-focused environment.

I’m an Operations Manager with over eight years of progressive experience across operations management, customer service, administration, sales, and community engagement. In my most recent leadership role, I directed day-to-day operations, improved workflow coordination, maintained high customer satisfaction, and supported business development.

I’m also a qualified Health Promotion Officer, contributing to patient education, preventive healthcare initiatives, HIV/AIDS awareness, and maternal & child health programmes. I bring strong team leadership and clear communication with diverse stakeholders, leveraging Google Workspace, Microsoft Office, Teams, Zoom, and digital documentation to coordinate work effectively—especially in remote or multicultural environments.

Experience

Work history, roles, and key accomplishments

Operations Manager

Rhodeo

Jan 2016 - Jan 2022 (6 years)

Directed day-to-day business operations to ensure operational excellence, customer satisfaction, and staff productivity. Supervised 10 employees, managed administrative records, resolved customer concerns, coordinated workplace communication, and prepared operational reports.

Operations Management Staff Supervision Team Leadership Performance Monitoring Customer Service Customer Relationship Management Complaint Resolution Workflow Coordination Process Improvement Administrative Documentation Report Preparation Google Workspace Microsoft Teams Zoom

Health Promotion Officer

Witkoppen Clinic

Jan 2023 - Present (3 years 7 months)

Supported healthcare professionals with community health promotion and preventive health initiatives. Educated patients, assisted with HIV/AIDS and maternal/child health awareness, helped with patient registration and follow-ups, and supported health screenings under supervision.

Public Health Education Patient Education Preventive Health Health Screenings

Sales Consultant

Infinity Realty Group

Jan 2022 - Present (4 years 7 months)

Provided real estate consultations and supported clients with property investment decisions. Generated and followed up on sales leads, maintained customer databases, handled enquiries and documentation, negotiated with clients, and supported ongoing customer relationships.

Sales Business Development Customer Relationship Management Customer Retention Negotiation Sales Coordination Professional communication Database Management

Sales Associate

Newby Travel Agency

Jan 2016 - Present (10 years 7 months)

Assisted customers with domestic and international travel bookings by responding to enquiries and maintaining booking documentation. Delivered customer service and supported sales and marketing initiatives.

Customer Service Sales Support Travel Coordination Professional communication

Community Development Officer

Community Secondary School

Jan 2012 - Present (14 years 7 months)

Organized educational seminars to promote health and wellness and supported public health awareness programs. Collaborated with local authorities on community development initiatives and promoted healthy lifestyle practices within local communities.

Health Promotion Community Development Health Advocacy

Education

Degrees, certifications, and relevant coursework

AST Global Training

Health Promotion Officer, Health Promotion

Completed Health Promotion Officer training in 2023, supporting patient education and preventive community health initiatives.

University of Ado-Ekiti

Bachelor of Science (B.Sc.), Geology

Earned a Bachelor of Science in Geology from the University of Ado-Ekiti. Completed a bachelor-level research project including petrographic study of Ikogosi older granite.