Open to opportunities

Masheke User

@mashekeuser

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Dynamic executive assistant with extensive healthcare operations experience.

South Africa

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What I'm looking for

I seek a role that allows me to leverage my healthcare operations expertise while fostering a collaborative and innovative work environment.

I am a dynamic and results-driven professional with over 13 years of experience in healthcare operations, executive support, and project management. My career has been dedicated to overseeing multi-departmental healthcare operations, managing key projects, and providing high-level administrative support to executive leadership. I excel at streamlining processes, ensuring compliance with healthcare regulations, and driving organizational efficiency.

Throughout my career, I have coordinated cross-functional teams, managed schedules, and leveraged data analysis to support decision-making. My experience includes overseeing healthcare operations at THINK TB and HIV Investigative Network as a District Manager, where I ensure the smooth execution of district-level TB programs. I am passionate about enhancing patient experiences and satisfaction while supporting executive leadership with comprehensive administrative tasks.

Experience

Work history, roles, and key accomplishments

Current

District Manager

Current

THINK TB and HIV Investigative Network

Apr 2024 - Present (1 year 2 months)

Oversee healthcare operations for district-level TB programs, manage budgets, ensure regulatory compliance, and provide executive-level support. Collaborate with HR for staff development and handle patient-related concerns to ensure satisfaction.

Healthcare Operations Project Management Regulatory Compliance Problem Solving Microsoft Excel

Clinical Coordinator

Jhpiego

Jan 2024 - Apr 2024 (3 months)

Managed clinical operations across multiple sites, optimizing staff scheduling and resource allocation. Mentored teams and implemented quality assurance initiatives to enhance patient experience.

Regulatory Compliance Scheduling Quality Assurance Problem Solving Microsoft Excel

District Coordinator

Jhpiego

Sep 2018 - Jan 2024 (5 years 4 months)

Managed operational aspects of VMMC healthcare sites, ensuring compliance and patient satisfaction. Led cross-functional teams, supported executive tasks, and conducted data analysis for performance metrics.

Project Management Regulatory Compliance Inventory & Supplies Management Problem Solving Microsoft Excel

Site Leader

JP S Africa

Jan 2016 - Sep 2018 (2 years 8 months)

Managed operational aspects of VMMC healthcare sites, ensuring compliance and patient satisfaction. Led teams, monitored inventory, and conducted data analysis for operational reports.

Healthcare Operations Project Management Regulatory Compliance Data Reporting Inventory & Supplies Management Problem Solving Microsoft Excel

Clinical Associate

Department of Health

Dec 2011 - Jul 2015 (3 years 7 months)

Delivered patient care across various units, assisted in surgical procedures, and monitored inventory. Ensured high standards of treatment and conducted data analysis for performance metrics.

Regulatory Compliance Problem Solving Inventory & Supplies Management Microsoft Excel Quality Assurance

Education

Degrees, certifications, and relevant coursework

University Of Pretoria

Bachelor of Clinical Medical Practice, Clinical Medical Practice

2008 - 2011

Activities and societies: Literature, Crafting, Aerobics, Hiking, Travel.

Completed a Bachelor of Clinical Medical Practice, focusing on the principles of clinical medicine and patient care. Developed skills in patient assessment, diagnosis, and treatment planning, preparing for a career in healthcare.