Open to opportunities

Sibulele Kuze

@sibulelekuze

Message

Experienced supervisor with strong skills in operations management.

South Africa

Message

What I'm looking for

I seek a role that offers growth opportunities and a collaborative culture.

I am a dedicated professional with a Bachelor of Arts in Information Science from the University of South Africa and extensive experience in operations management. Currently, I serve as a Supervisor at Compensation Solutions, where I lead a team to ensure efficient workflow and exceptional client service. My role involves monitoring activities, allocating workloads, and conducting quality control tests to maintain high standards.

Previously, I held positions as an Account Administrator and Team Administrator within the same organization, where I honed my skills in financial administration, client management, and data processing. My commitment to performance management and development has enabled me to foster a collaborative team environment, ensuring that our objectives align with the company’s goals. I am passionate about driving success through strategic thinking and effective communication.

Experience

Work history, roles, and key accomplishments

Current

Supervisor

Current

Compensation Solutions

Feb 2023 - Present (2 years 4 months)

As a Supervisor, I monitor and control team activities, ensuring deadlines are met and workloads are allocated effectively. I conduct quality control tests and manage client communications to uphold service standards. Additionally, I oversee staff management, including performance reviews and leave requests.

Team Leadership Quality Control Client Management Performance Management Communication Skills Project Management Conflict Resolution

Account Administrator

Compensation Solutions

Feb 2017 - Jan 2023 (5 years 11 months)

In my role as an Account Administrator, I managed medical practice accounts, processed payments, and provided administrative support. I liaised with clients to ensure accurate billing and compiled reports for management.

Administration Client Management Reporting Technical Support Data Management Payment Processing

Team Administrator

Compensation Solutions

Aug 2015 - Jan 2017 (1 year 5 months)

As a Team Administrator, I was responsible for organizing paperwork, capturing data for injury on duty patients, and assisting the team with administrative tasks. My role required attention to detail and effective communication with employers.

Data Entry Administrative Support Communication Skills Organizational Skills