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oladimeji abiodunOA
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oladimeji abiodun

@oladimejiabiodun

Technical Support Engineer focused on fast troubleshooting, reliable client service, and hardware/software maintenance.

Nigeria
Message

What I'm looking for

I’m looking for a role where I can deliver fast, accurate technical support—troubleshooting hardware, software, and networks—while maintaining professional client interactions and continuing to grow through training and hands-on problem solving.

I’m a Technical Support Engineer who delivers accurate, timely client support while building strong, productive customer relationships. I use effective problem solving and time management to keep IT systems functional and users supported.

At Beebeejump Solar, I provide client support services and strengthen relationships through frequent calls and visits. I also support new product development and enhancement activities, attend trainings and workshops, and help less experienced staff when needed.

As a Freelance Technical Support Engineer, I handle installation & configuration of computer hardware, operating systems, and applications. I diagnose and troubleshoot hardware/software faults, including account setup and network configuration, then follow up to ensure systems are fully functional. I also test and evaluate new technology.

Earlier, during my internship at Preston International School, I removed malware and other threats, configured hardware/software/peripherals for employee workstations, and resolved connectivity, software, and hardware issues. I hold a BSc in Computer Science and pursued CCNA certification to strengthen my technical foundation.

Experience

Work history, roles, and key accomplishments

FR
Current

Technical Support Engineer

Freelance

Mar 2022 - Present (4 years 3 months)

Installed and configured computer hardware, operating systems, and applications, and maintained/monitored computer networks and systems. Diagnosed and troubleshot hardware and software faults, including account setup and network configuration, and followed up to ensure systems were fully functional.

PS

Technical Support Intern

Preston International School

Jan 2019 - Jan 2021 (2 years)

Removed malware and other threats from laptops and desktop systems while configuring hardware and software to set up employee workstations. Troubleshot internet connectivity and hardware/software issues, and explained technical information clearly to non-technical staff.

Education

Degrees, certifications, and relevant coursework

PS

Preston International School

Internship, IT Support / Technical Support

2019 - 2021

Completed an internship at Preston International School, supporting malware removal, workstation setup, and troubleshooting hardware, software, and internet connectivity.

Adekunle Ajasin University, Akungba-Akoko logoAA

Adekunle Ajasin University, Akungba-Akoko

Bachelor of Science in Computer Science, Computer Science

2014 - 2018

Earned a BSc in Computer Science at Adekunle Ajasin University, Akungba-Akoko from 2014 to 2018.

Tech stack

Software and tools used professionally

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