At Fairfax Financial Holdings, I conducted outbound customer communications and follow-ups, helping customers understand relevant information and solutions. I maintained accurate records and documented interactions for effective follow-up.
At VIP Express Tourism, I handled enquiries about services and bookings, followed up with prospects and customers, and supported conversions. Earlier, at Atlas College, I responded to enquiries from students, parents, and others, addressed complaints, and followed through on outstanding issues.
