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Okoye Precious

@okoyeprecious

Dynamic executive virtual assistant with a focus on customer satisfaction.

Nigeria
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth and development.

I am an experienced executive virtual assistant with a proven track record in delivering exceptional client support and operational excellence. With over a year of experience in customer service roles, I have achieved a remarkable 98% customer satisfaction rating and enhanced client retention by 15% through tailor-made communication strategies. My commitment to leveraging unique problem-solving skills has consistently elevated customer satisfaction and driven business success.

In my current role as an executive virtual assistant, I manage high-volume data records with a 99.9% accuracy rate, significantly reducing processing errors. I deliver high-level executive support, including inbox management, calendar coordination, and the preparation of comprehensive presentations. My ability to handle client inquiries efficiently has resulted in a 95% satisfaction rate, with improved response times by 40% through the implementation of priority-tagging systems.

Experience

Work history, roles, and key accomplishments

OP
Current

Executive Virtual Assistant

Okoye Precious

Apr 2025 - Present (5 months)

Delivered high-level executive support, encompassing inbox management, calendar coordination, and the preparation of comprehensive presentations. Managed and processed over 1000 data records monthly, achieving a remarkable 99.9% accuracy rate and reducing processing errors by 30% through rigorous quality checks.

JL
Current

Customer Support Representative

Joefil Investment, Limited

Sep 2024 - Present (1 year)

Conducted extensive research assignments monthly, providing detailed and actionable reports that informed key business decisions. Delivered exemplary customer support by resolving over 75 daily inquiries via phone, email, and live chat, maintaining a 98% customer satisfaction rating through excellent communication and proactive problem-solving.

Education

Degrees, certifications, and relevant coursework

MA

Micheal Okpara University of Agriculture

Bachelor of Science, Human Nutrition and Dietetics

Studied Human Nutrition and Dietetics at Micheal Okpara University of Agriculture. Gained knowledge in nutritional science and dietary planning.

AA

Alx Africa

Certificate, Virtual Assistant

Completed the Virtual Assistant program at Alx Africa. Acquired skills in various administrative and support tasks.

Tech stack

Software and tools used professionally

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Okoye Precious - Executive Virtual Assistant - Okoye Precious | Himalayas