Mmesoma Amagba
@mmesomaamagba
Experienced Administrative Virtual Assistant with strong data management skills.
What I'm looking for
I am an Administrative Virtual Assistant with over 2 years of experience, specializing in executive support, customer service, and data management. My background includes effective inbox management, scheduling, and conducting thorough web research. I pride myself on my strong problem-solving skills and my commitment to delivering high-quality administrative support in fast-paced environments.
Currently, I serve as an Executive Virtual Assistant at Bella Medicals, where I provide high-level support, manage calendars, and prepare presentations. I have successfully enhanced executive productivity by improving inbox management processes, reducing clutter significantly, and ensuring seamless meeting coordination. My previous role as a Customer Service Representative at KJA Possible Homes further honed my skills in managing customer inquiries and maintaining accurate records, achieving a remarkable improvement in response times.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Bella Medicals
Jun 2024 - Present (1 year 4 months)
Provided high-level executive support, including inbox and calendar management, and presentation preparation. Enhanced executive productivity by improving inbox management processes, reducing clutter by 30%.
Customer Service Representative
KJA Possible Homes
Jan 2023 - Present (2 years 9 months)
Managed and responded to customer inquiries weekly via email and phone, improving response time by 40% through efficient email management. Conducted data entry and maintained accurate customer records, processing over 40% entries per month with 98% accuracy.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikwe University, Awka
BSc, Medical Laboratory Science
Studied Medical Laboratory Science at Nnamdi Azikwe University, Awka. Gained foundational knowledge and practical skills in laboratory procedures and medical diagnostics.
ALX Africa
Certiļ¬cation, Virtual Assistant Training
Completed the Virtual Assistant Training program at ALX Africa. Developed skills in administrative support, data management, and customer service.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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