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Mmesoma Amagba

@mmesomaamagba

Experienced Administrative Virtual Assistant with strong data management skills.

Nigeria
Message

What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth in administrative support.

I am an Administrative Virtual Assistant with over 2 years of experience, specializing in executive support, customer service, and data management. My background includes effective inbox management, scheduling, and conducting thorough web research. I pride myself on my strong problem-solving skills and my commitment to delivering high-quality administrative support in fast-paced environments.

Currently, I serve as an Executive Virtual Assistant at Bella Medicals, where I provide high-level support, manage calendars, and prepare presentations. I have successfully enhanced executive productivity by improving inbox management processes, reducing clutter significantly, and ensuring seamless meeting coordination. My previous role as a Customer Service Representative at KJA Possible Homes further honed my skills in managing customer inquiries and maintaining accurate records, achieving a remarkable improvement in response times.

Experience

Work history, roles, and key accomplishments

BM
Current

Executive Virtual Assistant

Bella Medicals

Jun 2024 - Present (1 year 4 months)

Provided high-level executive support, including inbox and calendar management, and presentation preparation. Enhanced executive productivity by improving inbox management processes, reducing clutter by 30%.

KH

Customer Service Representative

KJA Possible Homes

Jan 2023 - Present (2 years 9 months)

Managed and responded to customer inquiries weekly via email and phone, improving response time by 40% through efficient email management. Conducted data entry and maintained accurate customer records, processing over 40% entries per month with 98% accuracy.

Education

Degrees, certifications, and relevant coursework

NA

Nnamdi Azikwe University, Awka

BSc, Medical Laboratory Science

Studied Medical Laboratory Science at Nnamdi Azikwe University, Awka. Gained foundational knowledge and practical skills in laboratory procedures and medical diagnostics.

AA

ALX Africa

Certification, Virtual Assistant Training

Completed the Virtual Assistant Training program at ALX Africa. Developed skills in administrative support, data management, and customer service.

Tech stack

Software and tools used professionally

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Mmesoma Amagba - Executive Virtual Assistant - Bella Medicals | Himalayas