Winifred Nnamani
@winifrednnamani
Proactive Virtual Assistant skilled in administrative support and customer service.
What I'm looking for
I am a proactive and highly organized Virtual Assistant with extensive experience in providing administrative support and exceptional customer service. My background includes managing executive calendars, coordinating communications, and handling multiple tasks in fast-paced environments. I am adept at using productivity tools such as Microsoft Office, Google Workspace, and Zoom, which allows me to maintain high levels of efficiency and organization.
Throughout my career, I have demonstrated strong problem-solving abilities and a commitment to maintaining confidentiality while supporting executive goals. My recent role as a Virtual Assistant at Girls Closet has honed my skills in managing client relationships and enhancing service levels, contributing to a 15% increase in client satisfaction. I am passionate about leveraging my skills to support executives and teams in achieving their objectives seamlessly.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Girls Closet
Dec 2023 - Present (1 year 10 months)
Proactive Virtual Assistant managing executive calendars, scheduling meetings, and prioritizing tasks for seamless daily operations. Delivered high-quality customer service and maintained accurate company databases, contributing to a 15% increase in client satisfaction.
Customer Service Representative
Floxy Foodmart
May 2021 - Sep 2022 (1 year 4 months)
Managed customer orders and resolved queries to ensure a positive customer experience. Maintained detailed customer records and handled multiple tasks simultaneously, ensuring high service standards.
Education
Degrees, certifications, and relevant coursework
Redeemers University
Bachelor of Science, Human Anatomy
2018 - 2023
Activities and societies: Served as General Secretary of the Anatomy Student Association, organized departmental meetings and events to enhance student engagement.
Studied Human Anatomy, focusing on the structure and function of the human body, preparing for a career in health and medical fields.
Fortune Private School
West African Senior School Certificate, Secondary Education
2014 - 2017
Completed the West African Senior School Certificate Examination (WAEC/GCSE) with a focus on Maths and English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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