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Winifred NnamaniWN
Open to opportunities

Winifred Nnamani

@winifrednnamani

Proactive Virtual Assistant skilled in administrative support and customer service.

Nigeria
Message

What I'm looking for

I seek a dynamic role where I can utilize my organizational skills and contribute to team success while fostering professional growth.

I am a proactive and highly organized Virtual Assistant with extensive experience in providing administrative support and exceptional customer service. My background includes managing executive calendars, coordinating communications, and handling multiple tasks in fast-paced environments. I am adept at using productivity tools such as Microsoft Office, Google Workspace, and Zoom, which allows me to maintain high levels of efficiency and organization.

Throughout my career, I have demonstrated strong problem-solving abilities and a commitment to maintaining confidentiality while supporting executive goals. My recent role as a Virtual Assistant at Girls Closet has honed my skills in managing client relationships and enhancing service levels, contributing to a 15% increase in client satisfaction. I am passionate about leveraging my skills to support executives and teams in achieving their objectives seamlessly.

Experience

Work history, roles, and key accomplishments

FF

Customer Service Representative

Floxy Foodmart

May 2021 - Sep 2022 (1 year 4 months)

Managed customer orders and resolved queries to ensure a positive customer experience. Maintained detailed customer records and handled multiple tasks simultaneously, ensuring high service standards.

Education

Degrees, certifications, and relevant coursework

Redeemers University logoRU

Redeemers University

Bachelor of Science, Human Anatomy

2018 - 2023

Activities and societies: Served as General Secretary of the Anatomy Student Association, organized departmental meetings and events to enhance student engagement.

Studied Human Anatomy, focusing on the structure and function of the human body, preparing for a career in health and medical fields.

FS

Fortune Private School

West African Senior School Certificate, Secondary Education

2014 - 2017

Completed the West African Senior School Certificate Examination (WAEC/GCSE) with a focus on Maths and English.

Tech stack

Software and tools used professionally

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Winifred Nnamani - Virtual Assistant - Girls Closet | Himalayas