RR

Open to opportunities

Roqeebat Raji

@roqeebatraji

Administrative Assistant who supports executives, manages high-volume workflows, and delivers accurate data and customer service remotely.

What I'm looking for

I’m looking for a remote role where I support executives, manage inbox/calendar workflows, and deliver accurate data entry plus responsive customer service—valued for time management, attention to detail, and strong communication.

I’m an Administrative Assistant with 2+ years of experience supporting executives and managing daily workflows in remote environments. I’m known for inbox and calendar management, accurate data entry, and thorough web research and data mining to support decision-making.

In my recent role, I provided high-level support to a CEO, preparing presentations and handling inbox and calendar responsibilities. I managed high-volume administrative workflows, processing over 1,000 data entries per month with 99% accuracy, while also gathering and combining targeted information through web research projects.

I also bring strong customer service performance, managing up to 50 inquiries daily across different communication platforms with a 95% customer satisfaction rate. Earlier, I delivered high-quality support in a store setting, handling 100+ inquiries daily and achieving a 95% first-contact resolution rate—built on clear communication and excellent phone etiquette. I’m currently expanding my skill set through ALX Africa Virtual Assistance training.

Experience

Work history, roles, and key accomplishments

PC

Administrative Assistant

Pamfounts Ville (CEO)

Mar 2024 - Feb 2025 (11 months)

Provided executive-level administrative support, including inbox and calendar management and preparing presentations. Managed high-volume workflows (1,000+ data entries/month at 99% accuracy), conducted web research/data mining, and handled up to 50 customer inquiries daily with a 95% satisfaction rate.

Executive Administrative Support Inbox Management Calendar Management Web Research Data Mining Data Entry Customer Support Inquiry Management Customer Satisfaction Time Management Problem Solving Attention To Detail Organizational Skills Communication Skills

AS

Customer Support Representative

Allahumuhuyee Store

Apr 2023 - Mar 2024 (11 months)

Delivered customer support by managing 100+ inquiries daily and achieving a 95% first-contact resolution rate. Maintained a positive customer experience through clear communication and strong phone etiquette.

Customer Service Customer Support Inquiry Management First Contact Resolutions Time Management Attention To Detail Organizational Skills Problem Solving Communication Skills

Education

Degrees, certifications, and relevant coursework

UL

University of Lagos

B.A.Ed, French

Earned a B.A.Ed with a focus in French from the University of Lagos.

AA

ALX Africa

Virtual Assistance Training, Virtual Assistance

Completed ALX Africa Virtual Assistance Training in December 2025.

Tech stack

Software and tools used professionally

Gmail

Remote

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!