Jolade Otunba

As a seasoned Administrative Virtual Assistant, I have consistently demonstrated my ability to enhance executive productivity and customer satisfaction. With a strong background in data entry, web research, and email management, I have successfully reduced inbox clutter by 30% and increased customer satisfaction by 20%. My project management skills have also played a crucial role in leading teams and ensuring effective communication, resulting in significant boosts to sales and market visibility.

With a proven track record of delivering high-quality customer support, I have consistently maintained a response time of under 24 hours, achieving a 95% first-contact reduction rate. My technical skills include data entry, web research, email management, and project management, while my soft skills include organizational skills, customer service, problem-solving, and time management.

I am committed to maintaining data accuracy and enhancing client satisfaction across multi-platforms, and I am confident in my ability to make a positive impact in any organization.