Blessing Benjamin

I am a proactive Administrative Virtual Assistant with a proven track record of exceeding expectations in email management, data entry, and customer service. My expertise lies in calendar management, web research, and document creation, where I deliver efficient and accurate support in remote settings. I pride myself on being highly organized and efficient, enhancing team productivity and client satisfaction through proactive communication and problem-solving.

In my recent role as an Executive Virtual Assistant at Frontline Limited, I successfully managed emails daily, achieving a 98% response rate within 24 hours. I conducted data entry and web research with precision, improving database integrity and enabling faster decision-making for senior management. My ability to coordinate and maintain executive calendars significantly reduced scheduling conflicts, thereby increasing overall team efficiency.

Previously, as a Customer Support Representative at Staples Groups, I provided top-tier customer service, resolving 90% of inquiries on the first contact and maintaining a 98% customer satisfaction rating. My experience in managing customer interactions and maintaining accurate records has equipped me with the skills necessary to enhance workflow efficiency and support team objectives effectively.