Chioma Francisca
@chiomafrancisca
I resolve travel customer needs, convert leads, and streamline remote business operations.
NigeriaWhat I'm looking for
At SkyLux Travel and Dreamport–Dyninno Group, I manage 50+ daily customer interactions across phone, email, and CRM, resolving booking changes, cancellations, payment concerns, and travel issues while converting enquiries into sales.
I've also supported remote clients as an independent Virtual Assistant and Sales Representative, managing calendars, email, documentation, CRM updates, lead outreach, and workflow automation. I enjoy creating outstanding customer experiences while helping businesses improve efficiency and drive growth.
Experience
Work history, roles, and key accomplishments
Virtual Assistant & Sales Representative
Independent
Feb 2024 - Present (2 years 6 months)
Managed calendars, appointments, email correspondence, and administrative support for remote clients. Coordinated meetings, organized documentation, and ensured timely completion of daily operational tasks.
Customer Support Specialist
SkyLux Travel
Feb 2024 - Jun 2026 (2 years 4 months)
Managed over 50 customer interactions daily via phone, email, and CRM while meeting quality and performance targets. Resolved customer enquiries, booking changes, cancellations, payment concerns, and travel-related issues professionally.
Education
Degrees, certifications, and relevant coursework
Ebonyi State University
Bachelor of Science, Environmental Management
2016 - 2022
Bachelor of Science in Environmental Management with a focus on Soil Science and Environmental Management.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Chioma?
You can contact Chioma and 90k+ other talented remote workers on Himalayas.
Message ChiomaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
