Open to opportunities

okoh favour

@okohfavour

Message

I handle customer enquiries, accurate records, and digital collaboration to improve service and operations.

Nigeria

Message

What I'm looking for

I'm looking for an opportunity where I can support customers and operations, use digital collaboration tools, maintain accurate records, and grow my administrative, virtual assistance, and data analysis skills.

At Pizza Lounge, I handled customer enquiries and order requests by phone, WhatsApp, and face-to-face, serving approximately 200–250 customers weekly. I resolved complaints and payment-related issues while working with the team to keep orders timely and customers satisfied.

At Nnamdi Azikiwe University, I collected, organized, and documented data for a broiler nutrition study involving 50 birds. I maintained accurate Excel records, coordinated sample collection, and prepared edited documents, spreadsheets, and presentation slides.

I'm building on my customer support, administrative support, data analysis, and digital collaboration skills to deliver excellent customer experiences and operational efficiency.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Pizza Lounge

Jan 2022 - Dec 2023 (1 year 11 months)

Handled customer inquiries and order requests through phone, WhatsApp, and face-to-face interaction. Resolved complaints and payment issues while collaborating with team members to ensure timely order fulfillment.

Customer Service Problem Solving Collaboration Order Management