Okeke David
@okekedavid
I’m a senior sales and customer success professional who drives trust-based growth and quota-beating results.
What I'm looking for
I’m a results-driven sales and customer engagement professional with 10+ years of experience, including two years in a fully remote, phone-based role serving U.S. clients. I build trust quickly, explain complex products in simple terms, and use consultative selling to convert leads into long-term relationships.
In my fully remote Senior Benefit Consultant role, I guided clients through Medicare plan selection entirely by phone. I managed high-volume inbound and outbound calls, identified customer needs, and consistently exceeded monthly sales targets by 5–15% while maintaining strong conversion rates.
Before that, I spent nine years as a Customer Care Executive (Sales & Technical Support), selling computer training services and technical solutions in Benin City. That experience strengthened my ability to connect with customers across technical and non-technical contexts—delivering installations and support while driving satisfaction, repeat engagement, and referrals.
Experience
Work history, roles, and key accomplishments
Senior Benefit Consultant
GoHealth
Oct 2018 - Oct 2020 (2 years)
Sold and guided clients through Medicare plan selection entirely via phone in a fully remote role. Exceeded monthly sales targets by 5–15% through consultative, needs-based selling while maintaining long-term customer relationships.
Customer Care Executive
Webxprex Communications
May 2008 - May 2017 (9 years)
Sold computer training services and technical solutions, identifying customer needs and recommending suitable products to increase satisfaction. Delivered technical services including installations, contributing to additional revenue while building long-term client relationships.
Education
Degrees, certifications, and relevant coursework
University of the People
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science (in progress) through University of the People’s online program. Pasadena, USA-based studies while remote.
National Metallurgical Training Institute
Associate Degree, Industrial Electrical Engineering
Associate Degree in Industrial Electrical Engineering, completed in December 2013. Based in Onitsha, Nigeria.
Osa-Osula School
High School Diploma, Secondary Education
High School Diploma, completed in May 2007. Located in Benin City, Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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