Open to opportunities

Oliz Abayomi

@ojooluwakemiabosede

Results-oriented telesales and customer service professional blending CRM, administrative support, and first-level IT help desk.

Nigeria

Message

What I'm looking for

I’m looking for a customer-focused role where I can drive outbound sales, manage CRM records, resolve complaints, and support office operations—ideally in a fast-paced team that values clear communication and continuous improvement.

I’m a results-oriented customer service and administrative professional with experience in telesales, customer relationship management (CRM), administrative support, and IT help desk functions. I bring strong customer engagement, problem resolution, communication, and office administration—building reliable customer relationships in fast-paced environments.

In my current role as a Telesales Representative (Tamy Consultant / Nigeria Breweries, May 2022–Present), I conduct outbound calls to promote products, provide product information, document customer interactions and feedback, and maintain accurate customer and order records for reporting and follow-up. Previously, I strengthened my organizational and client-facing skills as a Company Secretary (Iloshe Properties, Nov 2019–Oct 2020) and an Administrative Secretary (Monument Future School, Dec 2016–Mar 2018), and I supported day-to-day IT operations as an IT Personnel / IT Help Desk (NYSC) at Dangote Group (Dec 2015–Nov 2016).

Experience

Work history, roles, and key accomplishments

Current

Telesales Representative

Current

Tamy Consultant

May 2022 - Present (4 years 1 month)

Conduct outbound calls to promote products, answer customer inquiries, and support customer decision-making. Maintain accurate customer and order records, document feedback, and follow up to encourage repeat business.

Outbound Calling Telesales Product Promotion Customer Relationship Management (CRM)Complaint Resolution Order Customer Record Keeping Time Management

Company Secretary

Iloshe Properties

Nov 2019 - Oct 2020 (11 months)

Managed administrative correspondence, phone calls, emails, and office records to support daily operations. Coordinated meetings, maintained reports, and handled professional client communication and reception duties.

Administrative Support Office Coordination Meeting Coordination Records Management Client Communication Reporting

Administrative Secretary

Monument Future School

Dec 2016 - Mar 2018 (1 year 3 months)

Handled inquiries and admissions documentation while supporting school administrative processes. Coordinated office workflow and internal communication to ensure smooth daily operations.

Admissions Support Administrative Processing Inquiries Handling Documentation Management Customer Service Communication

IT Help Desk (NYSC)

Dangote Group

Dec 2015 - Nov 2016 (11 months)

Provided first-level IT support and troubleshooting assistance to staff. Supported day-to-day IT operations and resolved reported issues to minimize disruption.

Troubleshooting IT Operations Support User Support