Oindrila Dey

I’m a Client-facing Market Intelligence & Research Analyst with 5.2+ years of experience independently leading secondary research projects for ICT and Telecom clients. I drive end-to-end project delivery, own client relationships, and translate complex data into high-impact insights and actionable narratives.

In my recent role as Sr. Market Research Analyst at Rishabh Software, I scoped engagements, designed methodology, and delivered reports, dashboards, presentations, and SOPs tailored to different client personas—from business users to C-suite. I serve as the primary point of contact for client accounts, proactively resolving issues and maintaining confidence across the project lifecycle.

I also focus on clarity and adoption: I redesign documentation frameworks based on client feedback to improve self-sufficiency, and I support smooth delivery through structured virtual presentations across geographies. I’ve standardized reporting and presentation templates across accounts to improve turnaround efficiency and consistency.

I’m Six Sigma Green Belt certified, and I bring strong process thinking, stakeholder communication across time zones, and team mentoring through onboarding and training. I collaborate cross-functionally with analytics, operations, and content teams to ensure accuracy and I’ve supported presales by drafting approach notes and contributing to proposal decks.