OGE Oputa
@ogeoputa
I resolve customer issues and keep administrative operations running smoothly.
NigeriaWhat I'm looking for
I've supported customers at Delta State Contributory Health Commission, responding to high-volume inquiries, resolving complaints, and explaining health insurance plans, claims processes, and benefits.
I maintain accurate, confidential client records and help reduce escalations through clear, empathetic communication. I also handled 50+ customer inquiries daily while coordinating appointments and internal communications.
Through remote administrative work for Winstar Transport Ltd and running Strandsnstyle_, I've managed communications, scheduling, client bookings, social media marketing, finances, and service delivery. I'm comfortable working independently and learning new tools quickly.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Delta State Contributory Health Commission
Jan 2021 - Dec 2023 (2 years 11 months)
Responded to customer inquiries and resolved complaints professionally. Maintained accurate records of client interactions and provided guidance and support to clients regarding services.
Administrative Assistant
Winstar Transport Ltd
Managed office communications including emails and phone calls. Scheduled appointments and maintained records, assisting in daily administrative operations.
Business Owner / Hairstylist
Strandsnstyle_
Managed client bookings, inquiries, and scheduling. Handled social media marketing via Instagram and TikTok, delivering excellent customer service and managing finances.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Oko
Higher National Diploma, Business Administration
2017 - 2019
Pursued a Higher National Diploma in Business Administration, gaining comprehensive knowledge in business management and administration.
Federal Polytechnic Oko
National Diploma, Business Administration
2015 - 2016
Completed a National Diploma in Business Administration, building foundational skills in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring OGE?
You can contact OGE and 90k+ other talented remote workers on Himalayas.
Message OGEGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
