Ogechukwu Igweshi

As a seasoned Healthcare Virtual Assistant, I possess a strong understanding of healthcare operations, patient care protocols, and medical terminology. With proficiency in virtual communication tools, including Slack, Teams, and Google Chat, I excel in delivering exceptional customer support and administrative assistance within medical environments.

My experience spans over 5 years, with a proven track record of streamlining communication, resolving inquiries efficiently, and ensuring a positive patient experience. I am skilled in managing patient inquiries, scheduling appointments, and ensuring seamless patient interactions, while maintaining confidentiality and accuracy.

I have worked with various healthcare institutions, including Jeokem Hospital and Maternity Home, where I have prepared patients for treatment, administered medications, and conducted thorough health assessments. My achievements include reducing communication gaps between physicians and patients, improving patient understanding of treatment plans, and increasing overall patient satisfaction.