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Samantha Sylvester

@onyinyechisylvester

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Detail-oriented Virtual Assistant focused on CRM, inbox/calendar, and workflow automation for remote teams.

Nigeria

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What I'm looking for

I’m open to U.S. remote & contract roles where I can support client operations with CRM (HubSpot/Zoho), calendar/inbox management, and workflow automation—while working independently, meeting deadlines, and reducing manual work.

I’m a detail-oriented Virtual Assistant supporting client operations, CRM management, and administrative workflows for remote/U.S.-based teams. I’m known for being reliable, deadline-driven, and comfortable working independently across time zones.

I specialize in HubSpot and Zoho, handling calendar and inbox management, data entry, and reporting. I maintain and audit CRM databases to achieve 100% data accuracy across client records and follow-up logs.

I also build workflow automation for repetitive tasks, cutting manual workload by 5+ hours per week. In addition, I execute email marketing campaigns and lead-generation outreach that supports client business growth.

I completed an intensive training program covering 20+ VA competencies, including technical support and advanced CRM management. Earlier, I managed classroom operations and curriculum planning, which strengthened my communication and multitasking skills that I apply to remote administrative work.

Experience

Work history, roles, and key accomplishments

Current

Administrative Virtual Assistant

Current

Freelance

Jan 2025 - Present (1 year 6 months)

Streamlined daily administrative operations for multiple remote clients. Managed email marketing and lead-generation outreach, maintained HubSpot/Zoho CRM databases with 100% data accuracy, and built workflow automation that reduced manual work by 5+ hours per week.

Zoho Workflow Automation Lead Generation Email Marketing Customer Technical Support MS Office Google Workspace Trello Slack Zoom Canva Loom Project Coordination

Virtual Assistant Specialist

Digital Witch Support Community

Nov 2025 - Dec 2025 (1 month)

Completed a residency program covering 20+ virtual assistant competencies, including technical support and advanced CRM management. Applied customer-service frameworks to resolve complex scenarios and used project management tools to coordinate tasks and deadlines in a fast-paced remote team setting.

Customer Service Technical Support CRM Management Project Coordination Remote Team

Education

Degrees, certifications, and relevant coursework

Nwafor Orizu College of Education

Bachelor of Education (B.Ed.), Education

2022 - 2025

Earned a Bachelor of Education (B.Ed.) from Nwafor Orizu College of Education (affiliated with the University of Nigeria, Nsukka).

Mission Schools

2021 -

Managed classroom operations and curriculum planning, building communication and multitasking skills later applied to remote administrative work.

Digital Witch Support Community

IT Skills Certification, Information Technology

Completed an In-Demand IT Skills certification, including training across 20+ virtual assistant competencies such as technical support and advanced CRM management.