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Odeleye Oluwafunmilayo Bolaji

@odeleyeoluwafunmilay

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Remote Enrollment Officer at NEM Health, supporting client enrolment and follow-up while keeping accurate records.

Nigeria

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What I'm looking for

I’m seeking a Customer Service, Front Desk, or Administrative Support role where my interpersonal and organizational skills can contribute to an excellent customer experience.

At NEM Health, I provide remote enrolment support to clients and members, answer enrolment-related enquiries, and follow up on outstanding requirements. I also maintain accurate customer and enrolment records.

As an NYSC Intern with the Directorate of Pharmaceutical Services at Lagos State Ministry of Health, I conducted approximately 100 stakeholder calls weekly to coordinate training activities and communicate programme requirements. I scheduled activities, followed up on reports and submissions through the LMIS portal, and documented communication and participation.

My earlier internships at Pharcept Hospital & Diagnostic Centre, Lagos, and the Federal Institute of Industrial Research, Oshodi (FIIRO), involved maintaining records, supporting data collection and documentation, and following established procedures. I’m seeking a Customer Service, Front Desk, or Administrative Support role where I can contribute to an excellent customer experience.

Experience

Work history, roles, and key accomplishments

Current

Remote Enrollment Officer

Current

NEM Health

Provide remote enrolment support to clients and members, assisting with information collection and enrolment-related enquiries. Maintain accurate customer and enrolment records and ensure proper documentation.

Customer Service client support Data Entry Records Management Communication Skills Follow up Remote Work

NYSC Intern

Lagos State Ministry of Health

Jun 2025 - Jun 2026 (1 year)

Conducted approximately 100 stakeholder calls weekly to coordinate training activities and communicate programme requirements. Scheduled training activities, provided reminders, and maintained accurate records of communication and follow-up.

Stakeholder Communication Telephonic Outreach Scheduling Follow up Data Entry Records Management LMIS Coordination

Laboratory Intern

Pharcept Hospital & Diagnostic Centre

Jan 2023 - Dec 2023 (11 months)

Maintained accurate and confidential patient records and entered laboratory results into designated reporting systems. Communicated professionally with healthcare personnel and supported daily coordination.

Data Entry Records Management Confidentiality Communication Skills Attention To Detail

Industrial Research Intern

Federal Institute of Industrial Research, Oshodi (FIIRO)

Jan 2022 - Dec 2022 (11 months)

Supported data collection, documentation, report preparation, and general administrative activities. Maintained organized records and collaborated with team members to complete tasks within timelines.

Data Collection Documentation Report Preparation Administrative Support Teamwork Records Management