irene okeke
@ireneokeke
Customer support professional with healthcare administration experience, maintaining patient records and resolving registration concerns.
NigeriaWhat I'm looking for
At General Hospital Oji, I registered patients and maintained accurate electronic medical records. I also answered questions about registration and hospital procedures, and helped resolve patient concerns.
At Regina Caeli Specialist Hospital, Awka, I assisted healthcare professionals with patient care across clinical departments. Under supervision, I took patient histories, assessed vital signs, and recorded clinical observations.
I hold a Bachelor of Science in Human Physiology and certifications in customer service, helpdesk support, cybersecurity, and AI automation. I'm available for remote customer service roles and use Microsoft Office, Google Workspace, and customer support platforms.
Experience
Work history, roles, and key accomplishments
Health Records Officer
General Hospital Oji
Sep 2025 - Jun 2026 (9 months)
Registered patients and maintained accurate electronic medical records. Responded to patient inquiries and provided guidance on registration and hospital procedures.
Clinical Intern
Regina Caeli Specialist Hospital
Nov 2024 - Jul 2025 (8 months)
Assisted healthcare professionals in providing quality patient care across multiple clinical departments. Conducted patient history taking, vital signs assessment, and clinical observations under supervision.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Human Physiology
2019 - 2023
Bachelor of Science in Human Physiology, with coursework and training in human anatomy, physiology, and healthcare-related subjects.
Coursera
CVS Health Customer Service Professional Certificate, Customer Service
Completed the CVS Health Customer Service Professional Certificate, focusing on customer service principles and practices.
Coursera
Customer Service Fundamentals, Customer Service
Completed the Customer Service Fundamentals course, covering essential customer service skills.
Cisco Networking Academy
Cisco Networking Academy Certifications, Networking
Completed Cisco Networking Academy certifications, gaining foundational knowledge in networking and IT.
3MTT Nigeria
3MTT Nigeria – Cybersecurity, Cybersecurity
Completed a cybersecurity training program, covering fundamental cybersecurity concepts and practices.
Loubby AI
Loubby AI Automation, AI Automation
Completed an AI automation course, focusing on automation tools and techniques.
Clinical Terminology
Clinical Terminology, Clinical Terminology
Completed a clinical terminology course, covering medical terminology and its application in healthcare settings.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
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