Open to opportunities

Ochemba Obialo

@ochembaobialo

Message

Versatile virtual assistant driving lead generation and executive support for healthcare practices.

Nigeria

Message

What I'm looking for

I seek a role where I can combine lead generation and executive support in a collaborative, growth-oriented company, with clear impact on revenue and client satisfaction.

I am a versatile Virtual Assistant and outbound sales professional with strong experience supporting executives, managing calendars and client communications, and generating qualified leads for medical-practice-focused accounting and billing firms. I consistently deliver measurable results — from generating 100 qualified leads per month and drafting 10–15 tailored proposals monthly to resolving 90% of patient issues on first contact.

My background includes customer service, project coordination using Trello and Jira, CRM management, and legal assistance from prior roles in a law chamber. I blend administrative rigor, proactive outreach, and relationship-building to streamline operations, improve pipeline visibility, and increase executive face time with decision-makers.

Experience

Work history, roles, and key accomplishments

Current

Outbound Sales Manager

Current

Kiwi Consulting Group

Aug 2024 - Present (1 year 5 months)

Generated 100 qualified leads monthly for medical practice billing, conducted 20 cold calls weekly with a 15% response-to-meeting conversion, and drafted 10–15 tailored proposals monthly that reduced claim denials by up to 25%.

Lead Generation Cold Calling Sales Outreach Proposal Writing CRM Management Pipeline Reporting Healthcare Sales

Customer Service Representative

Simplex Health & Allied Services

Dec 2024 - Aug 2025 (8 months)

Handled 80–100 inbound/outbound calls weekly, resolved 90% of patient and caregiver issues on first contact, and processed 20–30 referrals weekly, improving caregiver placement speed by 25%. Maintained 100% CRM documentation and collaborated with clinical teams to reduce rescheduling by 15%.

Customer Service CRM Referral Management Patient Coordination Data Entry

Virtual Assistant

Novastratus, LLC

Mar 2022 - Jul 2024 (2 years 4 months)

Supported project managers using Trello and Jira to coordinate resources, scheduled and synchronized over 150 meetings reducing conflicts by 30%, and managed customer inquiries and document preparation to improve workflow efficiency by 25%.

Virtual Assistance Project Coordination Trello Jira Calendar Management Scheduling document preparation Customer Support Data Entry

Legal Assistant

Omnibus Chambers

Jul 2018 - Dec 2021 (3 years 5 months)

Drafted and formatted contracts, pleadings, and correspondence, managed client intake and scheduling, maintained confidential case records, and assisted attorneys at hearings and trials across property law and corporate compliance matters.

Legal Drafting Document Review Case Management Scheduling Confidentiality