Remote-first role in program management, product operations, or enablement at a stable SaaS or tech company. Looking for internal-facing work with no client delivery pressure or go-live accountability. CA$120K+ base. Open to US companies hiring Canadian remote workers.
Open to opportunities
Ochee Juma
@ocheejuma
Senior PM with 7+ years in enterprise SaaS. PMP certified. Open to remote program, operations, and enablement roles in Canada.
CanadaWhat I'm looking for
I'm a Senior Project Manager with five years of experience delivering complex enterprise SaaS implementations and programs. I've managed 40-60 enterprise accounts, run 7-10 concurrent programs simultaneously, and built governance frameworks, playbooks, and process improvements adopted across multiple teams.
My background spans B2B SaaS, POS technology, and club management software. I've worked across implementation, program governance, operational readiness, and enablement — and I'm actively transitioning toward internal-facing program management, product operations, and enablement roles where the work is about building systems that help teams execute better.
I'm PMP certified, based in Toronto, and open to remote roles with US or Canadian companies. I use Claude AI daily in my workflow for documentation, reporting automation, and process design.
What I bring: delivery discipline, strong stakeholder communication, and the ability to build repeatable frameworks from scratch in environments where they don't yet exist."
Experience
Work history, roles, and key accomplishments
Current
Managing SaaS implementations and delivery operations, building governance frameworks and launch readiness processes to ensure consistent, on-time program execution.
Worked as Project Manager-Implementations at Silverware POS.
Worked as Client Support Associate at BrokerBay.
Worked as Associate Project Manager at Jonas Software.
Worked as Program Coordinator at Uber.
Education
Degrees, certifications, and relevant coursework
CC
Centennial College
Graduate Certificate, Professional Writing
2018 - 2019
SP
Seneca Polytechnic
Graduate Certificate, Public Relations/Image Management
2017 - 2018
BU
Baze University
Bachelor of Science - BS, Mass Communication/Media Studies
2013 - 2015
BU
Baze University
Bachelor of Science, Mass Communication/Media Studies
2013 - 2015
Pursued a Bachelor of Science in Mass Communication/Media Studies from 2013 to 2015.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
CanadaAuthorized to work in
Salary expectations
120k+ CAD
Social media
Job categories
Program ManagerProject ManagerImplementation ManagerOperations ManagerEngagement ManagerClient Relationship ManagerProduct OperationsProduct Operations ManagerLaunch Operations SpecialistDelivery Operations ManagerCustomer Success ManagerProgram CoordinatorProject Program ManagerProgram And Project ManagerProgram ManagerProgram Operations Manager
Skills
Stakeholder ManagementRisk ManagementChange ManagementCross Functional CollaborationSaaS ImplementationSaaS PlatformsProcess ImprovementImplementation ManagementProject ManagementCRM SystemsAI ToolsProgram ManagementEnterprise ImplementationDelivery OperationsLaunch Readiness ProgramsCross functional LeadershipIssue ManagementPortfolio ManagementClient DeliveryProfessional ServicesCustomer Relationship ManagementConfluenceSoftware DocumentationKnowledge ManagementB2B IntegrationMigrationAPI TestingAgileAIClaudeChatGptCommunications ManagementSeneca
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