Ocean Butler
@oceanbutler
Motivated claims representative with expertise in data analysis.
United StatesWhat I'm looking for
I am a motivated and results-driven Claims Representative and Analyst with a strong foundation in business strategy, data analysis, and project management. Currently, I work at United Healthcare, where I developed and implemented a streamlined process for gathering business requirements, reducing project delivery time by 15%. My ability to create a standardized reporting framework has improved visibility of key performance metrics, enabling data-driven decision-making across the organization.
Previously, I served as a Health Advocate at Express Scripts Pharmacy, where I assisted customers with medication management and executed various projects while ensuring adherence to timelines and deliverables. My experience in preparing financial reports and tracking expenses has honed my skills in cost-effectiveness and financial guidelines. I am passionate about driving efficiency and delivering successful outcomes through collaboration within cross-functional teams.
Experience
Work history, roles, and key accomplishments
Claims Representative
United Healthcare
Oct 2022 - Present (2 years 8 months)
Developed and implemented a streamlined process for gathering business requirements, reducing project delivery time by 15%. Developed and implemented a standardised reporting framework, resulting in improved visibility of key performance metrics and enabling data-driven decision-making at all levels of the organisation.
Health Advocate
Express Scripts Pharmacy
Jan 2021 - Oct 2022 (1 year 9 months)
Assisted customers with medication management and refills while planning and executing various projects, ensuring adherence to project timelines and deliverables. Monitored and tracked members expenses, and prepared financial reports such as explanation of benefits to ensure cost-effectiveness and adherence to financial guidelines.
Waitress
Mercat Bistro
Feb 2020 - Jan 2021 (11 months)
Prepared and served a variety of beverages with precision and creativity, consistently meeting or exceeding quality standards. Received compliments for hospitality and efficiency.
Education
Degrees, certifications, and relevant coursework
South Oak Cliff High School
High School Diploma, General Studies
Activities and societies: President, Business Club; Community Volunteer, Kiest Recreation Center
Completed high school education, acquiring foundational knowledge across various subjects. Participated in extracurricular activities, including serving as President of the Business Club and volunteering at Kiest Recreation Center.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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