Dellycia Welker

As a dynamic Claims Liaison with extensive experience at Centene Corporation, I have honed my skills in claims resolution, project management, and workflow optimization. My proactive approach has led to significant improvements in payment processing accuracy and a reduction in billing errors. I am proficient in utilizing Amisys and OMNI to tackle complex claims issues, ensuring timely adjudication while fostering collaboration across teams.

Throughout my career, I have demonstrated a commitment to delivering exemplary customer service and driving operational efficiency. My critical thinking skills have enabled me to achieve outstanding results in claims processing and client support. I take pride in my attention to detail and time management abilities, successfully handling a large volume of claims while maintaining a focus on completing error-free work in line with processing guidelines.