Obsner Germinal

I bring over eight years of call center sales experience, handling 80+ inbound and outbound calls daily and consistently exceeding monthly sales targets by up to 20%. I was recognized as Top Sales Performer for six consecutive quarters and increased average revenue per customer by 15% while training and mentoring new hires.

As a Police Officer, I prepared detailed incident and investigation reports, collected and organized large volumes of data, and maintained confidentiality and compliance with privacy regulations while managing multiple cases under tight deadlines.

I am proficient with CRM platforms, Microsoft Word, Excel and Office Suite, and database management; I prioritize accurate recordkeeping, secure data entry, and effective time management to deliver solutions that improve customer satisfaction and drive business growth.