Dylan Fuller
@dylanfuller
I am a detail-oriented sales and security professional.
What I'm looking for
I am a detail-oriented sales and security professional with multiple years' experience in sales, customer service, management, and security.
In roles ranging from Customer Service Representative to Sales Manager and Security Officer, I led teams, developed training programs, managed data reporting, and handled high-volume client interactions. I consistently met sales goals through upselling, cold calling, and account management while maintaining strong customer satisfaction. My security work involved patrols, surveillance, CCTV monitoring, loss prevention, and crisis intervention to protect people and property.
I bring proven time management, communication, and software skills (Salesforce, Microsoft Office) and hold a Guard Card certification, enabling me to perform in fast-paced, detail-focused environments. I am authorized to work in the US and eager to apply my cross-functional experience to a role that values accountability and results.
Experience
Work history, roles, and key accomplishments
Security Officer
Department of Children's Services
Jan 2024 - Feb 2025 (1 year 1 month)
Patrolled facility and conducted regular rounds to ensure safety of children and property, enforced security protocols and documented incidents for supervisors.
Sales Manager
SiriusXM
Apr 2021 - Dec 2023 (2 years 8 months)
Managed sales operations, developed training programs, set sales goals and analyzed team performance while preparing weekly commission data submissions.
Sales Associate
SiriusXM
Nov 2020 - Apr 2021 (5 months)
Conducted outbound renewal calls to expiring subscribers and upsold extended subscriptions to retain customers and grow recurring revenue.
Customer Service Representative
Advanced Call Center Technologies, LLC
Oct 2016 - Oct 2020 (4 years)
Managed inbound banking calls to resolve account and card issues, processed transactions and escalated fraud or billing concerns to appropriate teams.
Education
Degrees, certifications, and relevant coursework
East Tennessee State University
Some college, Linguistics
2025 -
Pursuing coursework in Linguistics at East Tennessee State University beginning January 2025; currently enrolled.
Unaka High School
High School Diploma, General Studies
2015 - 2019
High School Diploma earned from Unaka High School, graduated May 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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