Open to opportunities

Obiyo Chimgemezurum

@obiyochimgemezurum

Message

I support customers, bookings, orders, travel, and administrative operations.

Nigeria

Message

What I'm looking for

I'm looking for a customer service, virtual assistant, or administrative support role where I can coordinate schedules, support customers, manage bookings and travel arrangements, and help a team deliver positive experiences.

At Twhyte Fashion, I manage calendars, travel arrangements, online orders, customer inquiries, deliveries, transactions, and records. I work across WhatsApp, social media, calls, and email to resolve concerns and create positive customer experiences.

Previously, I supported guest bookings, cancellations, travel arrangements, and digital records at Exquisite Lodge, and handled food orders and customer support at Ken Big Restaurant. I bring clear communication, administrative coordination, hospitality experience, and a customer-focused approach to every team.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant / Customer Service

Current

Twhyte Fashion

Jan 2025 - Present (1 year 8 months)

Managed employer's calendar, schedules, and travel arrangements. Handled customer inquiries via WhatsApp, social media, calls, and email, and coordinated with in-store staff to ensure timely delivery.

Calendar Management Travel Arrangements Customer Service Social Media Management Order Processing Data Entry Record keeping Complaint Resolution

Customer Support | Helpline (Hospitality)

Exquisite Lodge

Jan 2023 - Jul 2024 (1 year 6 months)

Handled phone calls, emails, and social media messages from guests, responding to queries and resolving issues professionally. Managed room bookings, cancellations, and modifications, and assisted with flight bookings and travel arrangements.

Customer Service Booking Management Travel Arrangements Record keeping Administrative Support

Food Service & Customer Support

Ken Big Restaurant

May 2021 - Nov 2021 (6 months)

Assisted customers with placing food and beverage orders, both online and in person. Communicated orders clearly to the kitchen and handled customer questions, complaints, and special requests politely and quickly.

Customer Service Order Management Complaint Resolution Teamwork