I've supported 40+ e-commerce stores with customer inquiries, Shopify operations, order coordination, invoicing, record management, and timely online follow-up.
At Ken Suite Hotel & Resort, I manage guest reservations, check-ins, complaints, service requests, and cross-functional coordination across front office, housekeeping, and management. I bring 7+ years of customer-facing experience across hospitality, education administration, and e-commerce, using empathy, accurate records, and practical problem-solving to build customer trust.
