Obianuju Nora Egbuziem

I am a results-driven customer care and sales specialist with over four years of experience in customer service, telemarketing, sales, and virtual assistance. I consistently exceed sales KPIs through high-volume outbound calling, lead qualification, and attentive client relationship management.

My background includes managing multi-channel customer inquiries, resolving complaints, negotiating contracts, and closing sales across industries including real estate and fashion. I hold a Virtual Assistant Certificate from ALX, a BA in Mass Communication, and I am pursuing System Information Management at Aptech while completing a caregiver certification.

I bring strong CRM experience (HubSpot, Gorgias), Microsoft and Google Suite proficiency, and certified first-aid and CPR skills. I am motivated to apply my communication, negotiation, and technical support strengths to roles that value customer-centric growth and measurable sales impact.