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Obiananma Onumaku

@obiananmaonumaku

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I generate qualified B2B/SaaS pipeline through high-volume outbound prospecting and disciplined follow-up.

Nigeria

Message

What I'm looking for

I'm looking for a global remote sales development role where I can own outbound prospecting, qualify B2B/SaaS leads, generate pipeline, and support distributed teams across GMT, EST, or PST.

At BridgePoint Growth & Consulting, I made 100+ outbound cold calls daily, booked an average of five qualified meetings per day, and achieved a 15% call-to-meeting conversion rate for B2B/SaaS clients.

I research accounts using LinkedIn Sales Navigator and Apollo.io, run cold-call and cold-email sequences, qualify interest, and hand off clean, documented leads to sales teams. I also manage outreach replies and follow-ups to keep prospects engaged through qualification.

Across remote customer support and call-center roles, I’ve handled up to 200–300 inbound and outbound calls daily while staying calm, professional, and solution-focused. I bring 4+ years of remote experience across GMT, EST, and PST teams, using tools including HubSpot, Zendesk, Freshdesk, Intercom, Zoom, and Slack.

Experience

Work history, roles, and key accomplishments

Call Sales Operator

Kulavita Healthcare

Mar 2026 - Aug 2026 (5 months)

Handled 200+ inbound and outbound calls daily, resolving order, payment, and product questions on first contact. Logged interactions in LeadVertex CRM and maintained a professional tone across high call volume.

Inbound Calls Outbound Calls Customer Service CRM Leadvertex Communication Skills Problem Solving

Lead Generation Intern

BridgePoint Growth & Consulting

Jan 2026 - Mar 2026 (2 months)

Made 100+ outbound cold calls per day to B2B/SaaS prospects, booking an average of 5 qualified meetings daily. Achieved a 15% call-to-meeting conversion rate using LinkedIn Sales Navigator and Apollo.io.

Cold Calling Cold Email Lead Qualification LinkedIn Sales Navigator Apollo.Io Pipeline Generation B2B Sales SaaS CRM Inbox Management

Remote Customer Support Agent

Franchoz Integrated Services

Jan 2022 - Dec 2025 (3 years 11 months)

Supported customers across phone, email, and chat for four years in a fully remote team. Managed records and follow-ups in Zendesk, resolving complaints professionally through active listening.

Customer Support Zendesk Email Support Live Chat Phone Support Remote Work Complaint Resolution Active Listening

Call Center Agent

Eleafav Real Estate Company

Feb 2019 - Dec 2021 (2 years 10 months)

Managed 200–300 inbound and outbound calls daily, one of the highest sustained call volumes. Updated customer information in Zendesk and guided clients through payment options and inquiries.

Call Center Inbound Calls Outbound Calls Zendesk Customer Service Payment Processing Communication Skills

Customer Service & Sales Representative

Mansard Insurance Plc

Aug 2014 - Feb 2016 (1 year 6 months)

Handled product, account, and payment-related questions for insurance clients, building repeat trust through consistent follow-through. De-escalated complaints calmly while resolving underlying issues.

Customer Service Sales Insurance Complaint Resolution Client Relations Communication Skills