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Obadiah Sarpong

@obadiahsarpong

Customer-focused professional with 7+ years in sales and media communications, seeking Online Customer Service Representative work.

Ghana
Message

What I'm looking for

I’m looking for an Online Customer Service Representative role where I can support customers, resolve inquiries quickly, and deliver excellent service with reliability, strong English communication, and dependable time management.

I’m a reliable, customer-focused professional with 7+ years of experience in sales and media communication. I’m skilled in handling customer inquiries, resolving issues, and working under deadlines, with strong spoken and written English.

In sales roles, I assisted customers with product inquiries and purchases, resolved complaints, processed orders accurately, and maintained inventory records and daily sales reports. I also built repeat customer relationships through follow-up, and handled cash and mobile money transactions.

I’ve complemented my customer communication strengths with broadcast journalism experience, researching and delivering live news casts and editing audio content under tight timelines. I’m now focused on supporting customers online and delivering excellent service with dependable time management and fast typing.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EC

Express Media College

Certificate, Broadcasting Journalism

2017 - 2017

Completed a Certificate in Broadcasting Journalism at Express Media College in 2017.

OS

Oppon Memorial SHS

Senior High School Certificate

Completed a Senior High School Certificate at Oppon Memorial SHS in 2015.

Tech stack

Software and tools used professionally

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