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NA@nurulaulia
I am a CRM automation specialist improving workflows with Make, n8n, and Pipedrive.
IndonesiaI have 4+ years in customer operations and technical support, specializing in CRM optimization and automation. I thrive in remote setups and take a systems-minded, proactive approach to improving workflows using Make.com, n8n, and Pipedrive.
I've developed, documented, and tested automations that streamlined task tracking and increased response efficiency, integrating webhooks and APIs to connect CRMs and internal tools. I prioritize clear communication, SOP documentation, and cross-functional collaboration to resolve complex customer cases and improve operational performance.
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Work history, roles, and key accomplishments
Degrees, certifications, and relevant coursework
IIBachelor's Degree, Electrical Engineering
2012 - 2018
Grade: 3.21/4.0
Bachelor's Degree in Electrical Engineering from the Islamic University of Indonesia from 2012 to 2018, graduated with a GPA of 3.21/4.0.
Software and tools used professionally
IndonesiaYou can contact Nurul and 90k+ other talented remote workers on Himalayas.
Message Nurul
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