Manya Lay
@manyalay
CRM & lead generation virtual assistant specializing in B2B outbound, Salesforce pipeline management, and qualified prospecting.
IndonesiaWhat I'm looking for
I’m a CRM and lead generation virtual assistant with hands-on experience in B2B outbound sales, lead qualification, and sales support for remote teams. I generate and qualify prospects, schedule meetings, and keep CRM records accurate so follow-ups and reporting stay on track.
In my work, I actively use Salesforce CRM to manage leads, update activity records, and track pipeline progress, alongside Google Sheets for lead tracking, database organization, and CRM reporting. I’m also a hands-on Salesforce user with a Salesforce Sales Operations Specialist certification from Salesforce through Coursera, and I’m currently preparing for the Salesforce Administrator certification.
I care about reliable, detail-oriented execution and I’m motivated by supporting mission-driven businesses focused on sustainability and positive social impact. I’m continuing to learn tools like Claude integration with Clay GTM systems to improve lead generation, data enrichment, and sales workflow automation, while staying flexible to your preferred platforms and workflows.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
CloserTek USA
Mar 2026 - Present (1 month)
Conduct 100+ outbound cold calls daily to generate B2B opportunities, qualify prospects using BANT, and schedule meetings with qualified leads. Manage lead and activity records in Salesforce CRM to track pipeline progress and support sales KPIs through consistent follow-up.
Executive Assistant (CRM Ops)
Private Client
Jan 2026 - Mar 2026 (2 months)
Managed Salesforce CRM records, lead tracking, and sales pipeline updates to maintain pipeline visibility. Supported Account Executives by scheduling demo calls and helping convert qualified leads into meetings while assisting with internal sales coordination and client relationship support.
Digital Marketing & PM
Pearl Beauty Studio Indonesia
Aug 2025 - Mar 2026 (7 months)
Increased qualified leads by 20–25% through targeted campaigns, CRM management, and optimization of lead conversion processes. Performed market research, supported sales workflow improvements, and used AI tools and Make Automation to enhance lead generation and follow-up.
Education
Degrees, certifications, and relevant coursework
University of Indonesia
Medical Doctor (Adaptation Program), Medicine
2016 - 2018
Grade: 3.8/4.0
Completed a Medical Doctor (Adaptation Program) at the University of Indonesia from 2016 to 2018, with a GPA of 3.8/4.0.
Gullas College of Medicine - University of Visayas
Medical Doctor, Medicine
2011 - 2015
Grade: 3.7/4.0
Activities and societies: Volunteer, Visayas Primary Health Care Services Inc. (VPHCS).
Earned a Medical Doctor degree at Gullas College of Medicine (University of Visayas) from 2011 to 2015, with a GPA of 3.7/4.0.
San Pedro College - Davao City
Bachelor of Medical Laboratory Science, Medical Laboratory Science
2006 - 2010
Grade: 3.7/4.0
Activities and societies: Vice President, InterVarsity Christian Fellowship (IVCS); Volunteer and InterVarsity Christian Fellow (IVCS).
Completed a Bachelor of Medical Laboratory Science at San Pedro College (Davao City) from 2006 to 2010, with a GPA of 3.7/4.0.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Portfolio
canva.link/zjty67a6djpcjwtJob categories
Skills
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