Nuno Silva

Led the global direct employee payroll platform from 0 to 1, building scalable payroll processing across multiple countries using automated and hybrid payroll engines. Introduced self-service capabilities and is currently leading the AI payroll agent and broader AI-native product roadmap.

Identified and led company-wide initiatives to reduce churn by closing gaps in sales automation capabilities. Managed 3 PMs and aligned 50+ contributors across engineering and marketing, achieving +20% engagement.

Defined and built a reliable, extendable sales automation platform executing 4M+ automated tasks per day. Increased automation adoption by +25% by addressing foundational reliability and scalability blockers for enterprise uptake.

Diagnosed low activation in the automation funnel and simplified the first-run experience. Introduced pre-built workflow templates, improving activation by +30%.

Led product strategy and delivery for a network performance management platform serving major mobile operators, managing a cross-functional team of 8 across product, engineering, data, and design. Designed observability capabilities (coverage, capacity, and interference analysis) and architected a configurable multi-tenant platform to expand across enterprise geographies.

Bootstrapped a commercial product from internal tooling and brought it to market with mobile operators as the first paying enterprise customers.

Studied Web Programming, Databases, and Project Management at ISCTE from 2008 to 2009.

Studied Telecommunications and Computer Science at Instituto Superior Técnico from 1999 to 2005.

Completed an Advanced Programme in Entrepreneurship & Innovation in 2014.