Ntokozo November

I am a dedicated and detail-oriented Helpdesk Controller with a strong background in customer service, sales advising, and technical support. My experience has equipped me with the skills to resolve issues efficiently while maintaining high levels of customer satisfaction. I thrive in fast-paced environments and am committed to supporting IT systems to minimize downtime.

In my current role at Affinity Health, I respond to customer queries through various channels, perform routine checks, and monitor systems to prevent downtime. My previous experience as a Sales Advisor at Fleet Africa allowed me to hone my customer service skills, where I educated customers on products and services while building lasting relationships. I am passionate about delivering exceptional service and ensuring that every customer interaction is positive.