Looking for a job

ntishor adeshi

@ntishoradeshi

Results-driven professional with a Computer Science Diploma and 3+ years of experience in customer service and technical support.

Canada

Message

What I'm looking for

I’m looking for a high-performance sales environment where I can learn from sales professionals, deliver an exceptional customer experience, and grow my communication, upselling, and leadership skills through real results.

I’m a driven, ambitious customer service professional with strong communication skills and a competitive mindset. In my current role, I manage multiple responsibilities efficiently while maintaining accuracy, and I build rapport quickly to create a positive buying experience.

I also strengthen team performance by training and mentoring new employees, improving communication and upselling skills in a high pressure setting. I lead shifts and support team members to maintain high service standards, bringing a positive attitude, resilience under pressure, and strong time management to every shift.

Experience

Work history, roles, and key accomplishments

Current

Customer Service & Sales Associate

Current

Firehouse Subs

Jan 2024 - Present (2 years 5 months)

Served 80–120+ customers per shift in a fast-paced environment while maintaining high service standards. Increased average order value by 10–15% through upselling and loyalty program promotions and resolved customer concerns professionally.

Staff Onboarding team training Point of Sale (POS)Customer Complaint Resolution Customer Service Upselling Loyalty program promotion Cash and card handling

Warehouse Associate

Staples Warehouse

Oct 2025 - Jan 2026 (3 months)

Supported inventory management and order fulfillment while helping maintain accurate warehouse operations. Followed workplace safety standards to ensure reliable, error-minimized throughput.

order fulfillment Workplace Safety Compliance Accuracy and Quality Control Stock Handling Warehouse operations Picking and packing Workplace safety compliance Stock handling Inventory Management

Technical Support Representative

Vanguard Inc.

Jun 2022 - Dec 2023 (1 year 6 months)

Provided first-level technical support and troubleshooting for customer issues, documenting interactions and maintaining accurate electronic records. Coordinated with internal teams to ensure timely issue resolution and follow-up while maintaining high customer satisfaction.

Customer Ticketing Customer Follow up Technical Support Issue Resolution Troubleshooting Documentation Customer satisfaction Customer Satisfaction