NANsan Abbey
@nsanabbey
Customer service and admin professional focused on relationship management.
NigeriaWhat I'm looking for
I am a passionate, well-motivated graduate in Business Administration and Management with hands-on experience in customer service, branch operations, and front-desk administration. I have a proven record resolving service issues, monitoring transactions, supporting audits, and maintaining accurate reports and account maintenance.
I thrive in team environments and bring strong communication, problem-solving, and technical skills.
Experience
Work history, roles, and key accomplishments
APCustomer Service Officer
Access Bank Plc
Jan 2019 - Present (6 years 10 months)
Provided customer relationship management, timely resolution of service issues and escalations, monitored transactions and maintained accurate reports to improve service reliability.
Front Desk Officer
Ibom Airport Development Company Ltd
Jan 2020 - Dec 2021 (1 year 11 months)
Attended to clients, maintained day-to-day activity records and relayed accurate feedback between management and customers to enhance customer experience.
Education
Degrees, certifications, and relevant coursework
Kenule Beeson Saro-Wiwa Polytechnic
Higher National Diploma, Business Administration and Management
2016 - 2022
Completed Higher National Diploma in Business Administration and Management with coursework and practical training related to customer service and administration.
Kenule Beeson Saro-Wiwa Polytechnic
National Diploma, Business Administration and Management
2011 - 2016
Completed National Diploma in Business Administration and Management with focus on administration, account maintenance, and audit participation.
Ikuru Town Secondary School
Senior Secondary School Certificate, General Secondary Education
2005 -
Completed Senior Secondary School Certificate (SSCE) with emphasis on general secondary education.
Ruhamah Nursery and Primary School
First School Leaving Certificate, Primary Education
Completed First School Leaving Certificate (primary education).
Availability
Location
NigeriaAuthorized to work in
Job categories
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