I am a Sales Development Representative with a strong background in journalism. I have a Ndip in Journalism from Walter Sisulu University, which has equipped me with excellent communication and writing skills. In my current role at ServCraft, I focus on service customers by selling products and meeting their needs. I maintain relationships with clients, log calls on Hub Spot, and contribute to the team effort by accomplishing targets. I am proactive in keeping management informed through weekly reports.
Prior to my current role, I worked as a Service Consultant at KGA Life, where I handled telephone queries, responded to queries via email and WhatsApp, and provided administrative support. I also completed and processed new applications, maintained customer confidentiality, and conducted training on the system for clients. At Discovery Health Medical Aid, I served as a Service Consultant, confirming medical aid benefits, resolving unpaid claims, and liaising with clients to resolve queries. I also worked as a Financial Advisor at Old Mutual, where I provided clients with relevant information, conducted financial background checks, and advised clients on suitable products.
