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Nova Ariyanto

@novaariyanto

Product and Business Operations leader with 15+ years of experience building products, scaling businesses, and leading cross-functions

Indonesia

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What I'm looking for

Seeking a full-time remote role in Product Management, Product Operations, Growth, Business Operations, Customer Success, or Venture Building.

Im particularly interested in healthtech, fintech, SaaS, marketplaces, and mission-driven companies where I can solve customer problems, lead cross-functional execution, and deliver measurable outcomes. Based in Jakarta (UTC+7).

I am a product-minded business operator with 15+ years of experience across healthtech, fintech, banking, consulting, and multi-site healthcare. My career has covered product development, business strategy, growth, operations, commercial execution, organizational development, and P&L management.

I co-founded Psikologimu, a digital mental-health platform that I build from zero. I led customer discovery, product roadmap, service design, pricing, go-to-market, B2B partnerships, and day to day operations. The platform grew organically and was recognized as Best Sociopreneur 2024.

I later led multiple healthcare and wellness businesses at Skyn Group. I worked across product, sales, operations, marketing, finance, and people management; helped scale the business from one to four clinics; improved patient spending and occupancy; and reduced CAC from $22 to $14. The businesses generated approximately $500,000 in 2024 profit.

Earlier in my career, I helped fintech and banking organizations scale their teams, structures, performance systems, and operations. This included supporting National Bank’s expansion from approximately 400 to 4,000 employees and more than 25 new branches per year, as well as helping Digital Tunai Kita and UangTeman (fintechs) scaled rapidly.

I am particularly interested in roles where I can connect customer insights, product decisions, commercial goals, and operational execution. My strongest areas include Product Management, Product Operations, Growth Strategy, Business Operations, Customer Success, Venture Building, and Strategic Partnerships.

Experience

Work history, roles, and key accomplishments

Business Director

Skyn Group

Oct 2022 - Aug 2025 (2 years 10 months)

Led strategy and execution across four healthcare and wellness businesses, covering Product, Ops, Sales Marketing, Finance, and Human Capital. Scaled from one to four clinics while improving patient spending and occupancy by 10% YoY. Reduced CAC from $22to $14 and developed investment and expansion models supporting sustainable growth. Businesses generated $500K in 2024 profit.

Product Sales Human Capital Cross functional Leadership Pricing Strategy Investment and Expansion Modeling Risk Mitigation Stakeholder Management Financial Modeling

Cofounder and Director

Psikologimu

Mar 2020 - Oct 2022 (2 years 7 months)

Co-founded and built a digital mental health tech from zero. Leading customer discovery, product roadmap, service design, pricing, go to market, B2B partnerships, and Ops. Coordinated Product, Technology, Clinical Operations, Finance, and Commercial teams. Psikologimu was recognized as Best Sociopreneur 2024.

Business Strategy Product Management Growth Strategy Strategic Partnerships Investment and Expansion Modeling Operational Excellence

Indonesia HR Head & Regional lead

Digital Tunai Kita

Dec 2018 - Feb 2020 (1 year 2 months)

Led people operations and organizational development for a fast-growing fintech company as the organization expanded from approximately 100 to 300 employees. Built workforce plans, performance systems, policies, and operating structures to support rapid growth, particularly within collection operations. Partnered with business leaders translating commercial and operational for scalable solutions.

HR GA Leadership Organizational Effectiveness Performance Management Productivity Executive Partnership

VP of HR for Southeast Asia

GetCraft

Jul 2018 - Dec 2018 (5 months)

Led regional people initiatives for a Southeast Asian technology company operating across multiple markets. Worked with leadership teams on organizational structure, talent priorities, policies, and cross-country alignment within a fast-moving startup environment.

Regional Expansion

HRGA & Special Projects Head

UangTeman

Dec 2016 - Apr 2018 (1 year 4 months)

Led HRGA and cross-functional special projects for one of Indonesia’s early digital lending companies during its growth from approximately 50 to 200 employees. Supported organizational expansion, operational problem-solving, workforce planning, and coordination across business functions in a highly regulated fintech environment.

Licensing Operational Framework Development Productivity Performance and Reward System Redesign HR GA Leadership

Senior HR Consultant

GML Consulting

Nov 2015 - Nov 2016 (1 year)

Delivered business process improvement, organization design, and remuneration strategy projects for multiple companies and industries. Developed organizational structures and compensation strategies to improve productivity and employee satisfaction.

Business Process Improvement Organization Design Compensation Strategy Productivity Improvement

Org Dev, Strategy & Policy Manager

BNISyariah

Jan 2010 - Jan 2015 (5 years)

Supported the bank’s expansion from approximately 400 to 4,000 employees, including the opening of more than 10 branches per year. Led a team of 12 and worked on organizational design, workforce planning, policies, job structures, and company-wide performance management. Helped develop and cascade corporate Balanced Scorecard objectives into divisional and individual KPIs.

HR Processes Recruitment Planning Performance Management