Norbert User
@norbertuser1
Revenue operations leader who builds automated systems, dashboards, and processes to drive growth and efficiency.
What I'm looking for
I am a revenue operations and systems leader who builds automated CRMs, data pipelines, and dashboards that align sales, customer success and operations. I deliver measurable improvements in retention, conversion and operational efficiency through process design and automation.
At a multinational gaming company I built a custom Apps Script + AI CRM, cross-tier communication workflows, and Looker Studio revenue dashboards across three countries, enabling real-time CEO visibility and faster, data-driven decisions.
I launched and scaled a branch for a language school, hiring and training staff to profitability, improved client retention by 22%, automated payroll for 80+ employees, and continually apply analytics and automation to reduce manual work and revenue leakage.
Experience
Work history, roles, and key accomplishments
Language Consultant
Self-Employed
Mar 2024 - Present (1 year 7 months)
Provide B2B language consulting focused on business communication and pitch preparation for entrepreneurs, delivering tailored guidance to improve investor and client-facing materials.
Manager, Business Operations
Nexon Dynamic Corporation
Nov 2024 - Sep 2025 (10 months)
Built a custom CRM and AI workflows to unify sales and customer success for a 10-person GTM team, eliminating pipeline issues and duplicate contacts; created Looker Studio revenue dashboards across 3 countries and launched warehouse KPI dashboards to surface operational bottlenecks for the CEO.
Operations Manager
Hollywood Language Studio
Aug 2022 - Jan 2024 (1 year 5 months)
Launched a new branch, hired and trained a 3-person team to profitability within one year and outperformed major branches on revenue and enrollment; managed 100+ client accounts, improving retention by 22% and achieving an 81% sales conversion rate through consultative selling.
Assistant Manager, Operations
Hollywood Language Studio
Sep 2019 - Aug 2022 (2 years 11 months)
Built an automated Google Sheets CRM with pipeline tracking, lifecycle management, and notifications that eliminated manual errors and revenue leakage; automated payroll and attendance for 80+ employees, reducing processing time from hours to minutes.
Onboarding Trainer
Amazon
Aug 2016 - Sep 2019 (3 years 1 month)
Trained new employees on operational workflows, safety protocols, and performance standards to accelerate ramp-up and maintain site productivity and compliance.
Education
Degrees, certifications, and relevant coursework
Norbert hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Norbert?
You can contact Norbert and 90k+ other talented remote workers on Himalayas.
Message NorbertFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
