Norbert User
@norbertuser1
Revenue operations leader who builds automated systems, dashboards, and processes to drive growth and efficiency.
RomaniaWhat I'm looking for
I am a revenue operations and systems leader who builds automated CRMs, data pipelines, and dashboards that align sales, customer success and operations. I deliver measurable improvements in retention, conversion and operational efficiency through process design and automation.
At a multinational gaming company I built a custom Apps Script + AI CRM, cross-tier communication workflows, and Looker Studio revenue dashboards across three countries, enabling real-time CEO visibility and faster, data-driven decisions.
I launched and scaled a branch for a language school, hiring and training staff to profitability, improved client retention by 22%, automated payroll for 80+ employees, and continually apply analytics and automation to reduce manual work and revenue leakage.
Experience
Work history, roles, and key accomplishments
Language Consultant
Self-Employed
Mar 2024 - Present (2 years 3 months)
Provide B2B language consulting focused on business communication and pitch preparation for entrepreneurs, delivering tailored guidance to improve investor and client-facing materials.
Manager, Business Operations
Nexon Dynamic Corporation
Nov 2024 - Sep 2025 (10 months)
Built a custom CRM and AI workflows to unify sales and customer success for a 10-person GTM team, eliminating pipeline issues and duplicate contacts; created Looker Studio revenue dashboards across 3 countries and launched warehouse KPI dashboards to surface operational bottlenecks for the CEO.
Operations Manager
Hollywood Language Studio
Aug 2022 - Jan 2024 (1 year 5 months)
Launched a new branch, hired and trained a 3-person team to profitability within one year and outperformed major branches on revenue and enrollment; managed 100+ client accounts, improving retention by 22% and achieving an 81% sales conversion rate through consultative selling.
Assistant Manager, Operations
Hollywood Language Studio
Sep 2019 - Aug 2022 (2 years 11 months)
Built an automated Google Sheets CRM with pipeline tracking, lifecycle management, and notifications that eliminated manual errors and revenue leakage; automated payroll and attendance for 80+ employees, reducing processing time from hours to minutes.
Onboarding Trainer
Amazon
Aug 2016 - Sep 2019 (3 years 1 month)
Trained new employees on operational workflows, safety protocols, and performance standards to accelerate ramp-up and maintain site productivity and compliance.
Education
Degrees, certifications, and relevant coursework
Norbert hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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