Norayr Melkumyan

I led product development for an AI-powered leadership and skills training platform, serving 120+ enterprise clients. I worked closely with cross-functional teams to refine user journeys, implemented analytics for tracking 50+ skill metrics, and delivered scalable, data-driven learning experiences that, post-launch, enrolled hundreds of users across client organizations.

At DataArt, I worked as both a Product Manager and Business Analyst, leading end-to-end delivery of complex software solutions for global clients. I drove product discovery, defined functional requirements, and collaborated closely with engineering, design, and QA teams to ensure high-quality, scalable products aligned with client goals.

Created and executed product strategies based on market research, increasing active users by 25% and improving key product KPIs by 15%. Analyzed user data and launched features that optimized the customer journey, raising conversion rates by 20% and driving revenue growth.

Co-founded and led a software engineering and consulting company, delivering 30+ products for 15+ clients and increasing annual revenue by 50–60%. Developed product strategies and managed delivery and client relationships, achieving ~80% client retention.

Co-founded and defined product vision for an AI Smart City startup automating parking operations with real-time parking availability; led a team of 10+ engineers (machine learning, deep learning, mobile) and secured early-stage funding while presenting the product at international competitions.

Co-founded and led development of Wordbook, an audio/video e-learning platform that earned Product Hunt's Product of the Day recognition.

LegacyClone offers a deeply personal AI-based cloning service that enables individuals to preserve more than financial inheritance. Users can create digital “clones” of loved ones—capturing their voice, memories, stories, and beliefs—for future generations to interact with. Its origin stemmed from the founder’s reflection on legacy after witnessing the power of AI models.

Led AI transformation initiatives for email authentication, domain security, and enterprise SaaS workflows, defining strategy and roadmap for reporting, analytics, and automation. Partner with engineering, design, data, sales, and customer success to translate security problems into scalable, customer-facing product experiences.

Piloted and launched LLM-enhanced coaching features, increasing user activity by 40% across 100+ client organizations. Designed engagement tracking and analytics dashboards, enabling Learning Leaders to monitor adoption and progress while scaling AI-driven learning for 100,000+ users.

Managed end-to-end delivery for London Stock Exchange initiatives, shipping 5+ major releases and improving platform performance by 25%. Owned product strategy for QLess, reducing average wait times by 20% and improving customer satisfaction by 30% while serving 100+ enterprise partners and 2M+ users.

Built and executed product strategies from market research and competitive analysis, boosting active users by 25% and improving key performance indicators by 15%. Led data-driven initiatives across user journeys and conversion funnels, increasing conversion rates by 20% and driving measurable revenue growth in an agile environment.

Co-founded and scaled a software development company delivering 30+ custom solutions across e-commerce, fintech, and mobile applications. Grew revenue 50–60% year-over-year, maintained an 80% client retention rate, and led product strategy and delivery across 15+ concurrent projects.

Earned a Master's degree in Management and Analysis at the Public Administration Academy in Yerevan from 2012 to 2014.