
Nonjabulo Sithole
@nonjabulosithole
Customer support professional at Nutun who managed client enquiries and service requests, seeking a fully remote role with an international company.
What I'm looking for
At Nutun, I managed day-to-day client interactions, enquiries, requests, and service needs. I provided responsive support while maintaining positive client relationships and accurate customer records.
I progressed into Client Assistance responsibilities at Nutun, where I continued supporting clients and communicating with internal stakeholders.
At CCI, I handled inbound and outbound customer interactions and resolved complaints and enquiries in line with company policies and service standards.
My experience also includes remote work, where I worked independently while maintaining productivity and service quality. I’m based in South Africa and seeking a fully remote customer support or customer experience opportunity with an international company.
Experience
Work history, roles, and key accomplishments
Advisor / Client Assistant
Nutun
Jan 2021 - Dec 2024 (3 years 11 months)
Managed day-to-day client interactions, customer enquiries, and service-related needs. Provided professional, solution-focused support while maintaining accurate records and clear communication.
Customer Service Advisor
CCI
Jan 2019 - Dec 2021 (2 years 11 months)
Managed inbound and outbound customer interactions with professionalism and empathy. Resolved complaints and enquiries in line with company policies while working toward performance targets.
Education
Degrees, certifications, and relevant coursework
Richfield College
Diploma, Information Technology
Completed first-year coursework in Information Technology at Richfield College in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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