Nomzamo Madalane

Facilitated and assessed traineeship programs, ensuring adherence to industry standards and curriculum objectives. Provided comprehensive guidance and evaluation to students in hospitality disciplines.

Coordinated various events as a board member, overseeing planning, logistics, and execution. Contributed to strategic decisions and community engagement initiatives.

Provided tutoring and mentoring to individuals, assisting with academic and professional development. Offered guidance and support to help achieve personal and career goals.

Managed kiosk operations, including sales, inventory, and customer service. Ensured efficient service delivery and maintained high standards of cleanliness and organization.

Supervised shift operations, including staff management, customer service, and cash handling. Ensured compliance with company policies and maintained operational efficiency.

Instructed students in food and beverage service, covering theoretical knowledge and practical skills. Developed and delivered engaging lessons to prepare students for industry roles.

Performed various hotel staff duties, including front desk operations, guest services, and administrative tasks. Ensured a positive guest experience and smooth hotel operations.

Assisted in marketing and functions coordination, supporting promotional activities and event planning. Contributed to the successful execution of various university functions.

Supervised food and beverage operations, ensuring high service standards and guest satisfaction. Managed staff, inventory, and compliance with health and safety regulations.

Completed an internship in food and beverage, gaining hands-on experience in various departments. Supported daily operations and learned industry best practices.

Operated as a cashier and barista, handling transactions and preparing beverages. Provided efficient and friendly service to customers in a fast-paced environment.

Pursued an advanced diploma focusing on technical and vocational teaching methodologies. Developed skills in instructional design, curriculum development, and assessment strategies for vocational education.

Completed a post-graduate diploma in Business Process Management. Gained expertise in analyzing, designing, and implementing business processes to improve organizational efficiency and effectiveness.

Obtained an Assessor Certificate from Learn Ability. Focused on developing skills to assess competence against specified standards, including planning, conducting, and reviewing assessments.

Completed an advanced diploma in Events Management. Acquired comprehensive knowledge and practical skills in planning, organizing, and executing various types of events.

Earned a diploma in International Tourism and Hospitality Management. Studied various aspects of the tourism and hospitality industry, including operations, marketing, and management.

Completed a B-Tech in Hospitality Management. Focused on advanced management principles and practices within the hospitality sector, preparing for leadership roles.

Activities and societies: Class Representative 2014-2015, House Committee 2013-2015

Obtained a National Diploma in Hospitality Management with a specialization in Food and Beverage. Gained practical and theoretical knowledge in food preparation, service, and beverage management.

Undertook Paralegal Studies at the South African Law School. Gained foundational knowledge in legal principles and procedures, though the program was not completed.

Completed Matric/Grade 12 at Sea Point High School. Achieved the final secondary education qualification.