Nolbert Mora
@nolbertmora
Bilingual sales and customer operations leader who drives remote, measurable growth in U.S. markets.
VenezuelaWhat I'm looking for
I’m a bilingual English-Spanish sales professional with 10+ years in the U.S. market, specializing in deep lead follow-up, appointment setting, objection handling, and full-cycle closing—without franchise support or inbound brand traffic. As a Finance Manager in South Florida, I closed up to 60 financed units/month by owning the finance & delivery pipeline: credit presentation, upsell, contract execution, and post-sale documentation.
I also served as a Sales Manager / Sales Consultant, building deals from first contact through outreach, follow-up, or walk-ins, closing up to 33 units/month. I supervised 4–6 reps, coached sales teams on handoff standards and process discipline, and managed CRM documentation and customer retention through phone/email/chat support to keep deals moving and results consistent.
Experience
Work history, roles, and key accomplishments
Finance Manager
Independent Pre-Owned Dealerships
Jan 2019 - Jan 2024 (5 years)
Managed the full finance and delivery pipeline for independent South Florida dealerships, closing up to 60 financed units per month while protecting margin with ~$3,000 minimum gross profit per unit. Handled financing objections, supervised sales teams (4–6 reps), and ensured process compliance through structured documentation and handoff standards.
Sales Manager / Sales Consultant
Independent Pre-Owned Dealerships
Jan 2015 - Jan 2019 (4 years)
Built and managed full-cycle lead follow-up in independent South Florida dealerships, averaging 33 units per month through outreach, follow-up, and walk-ins. Promoted to Sales Manager, supervised 4–6 reps, and drove appointment show rates using phone/email/text follow-up and daily volume and gross-profit accountability.
Operations Manager
Hospitality & Service Industry
Jan 2013 - Jan 2015 (2 years)
Managed daily operations, scheduling, and service recovery, coordinating teams and resolving customer or service escalations to restore service outcomes. Developed core conflict-resolution and team-coordination skills through hands-on operational support.
Education
Degrees, certifications, and relevant coursework
Universidad Rafael Urdaneta
Civil Engineering coursework (5 semesters), Civil Engineering
Completed 5 semesters of Civil Engineering coursework at Universidad Rafael Urdaneta in Venezuela.
Unidad Educativa Nacional Gustavo Herrera
High School Diploma, Secondary Education
Earned a High School Diploma from Unidad Educativa Nacional Gustavo Herrera in Venezuela.
Tech stack
Software and tools used professionally
Availability
Location
VenezuelaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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