Noah Olamide

I’m a results-driven Customer Service Manager and appointment-setting professional with hands-on experience in cold calling, inbound/outbound sales communication, and high-level objection handling within the life insurance industry. I engage prospects quickly, build trust fast, and convert conversations into qualified appointments and paying customers.

In my remote sales role, I conducted 80–150+ outbound calls daily to prospects and leads, using structured scripts while adapting tone naturally. I qualified leads, handled objections confidently, delivered persuasive product pitches, and used CRM tools to track leads, follow-ups, and the sales pipeline—consistently meeting and exceeding daily/weekly call and booking targets.

As a Customer Service Manager at The Tonic Technologies, I conducted audits of workflows, monitored compliance with safety regulations and company policies, and facilitated inter-departmental communication to improve operational success. I delivered timely responses to customer inquiries, held regular clarity meetings, and helped strengthen sales through competitive pricing strategies—while raising reputation through high-quality customer care.

Earlier, I strengthened customer loyalty at Hinckley associates by resolving complaints with empathy, maintaining accurate interaction records, and managing replacement of damaged products. I also bring HR and administrative strength from Pronet Network Alliance Limited, where I streamlined HR operations, improved workplace satisfaction through wellness initiatives, and supported hiring, onboarding, training, and dispute resolution.