Open to opportunities

Nnenna Chukwueze

@nnennachukwueze

Executive Virtual Assistant who streamlines operations, travel, and customer support to help founders and executives move faster.

Zimbabwe

Message

What I'm looking for

I’m looking for a role where I can support executives with structured operations, efficient travel coordination, and responsive customer/technical support—using streamlined workflows, clear communication, and continuous improvements to drive faster, smoother results.

I’m an Executive Virtual Assistant with a strong track record supporting founders and executives through structured operations, seamless communication, and efficient travel management. I’m highly organized and proactive, with a proven ability to manage priorities, improve workflows, and keep day-to-day operations running smoothly with minimal supervision.

In my recent roles, I’ve coordinated executive itineraries and scheduled meetings, maintained administrative records, and supported investor relations. I also deliver customer support and technical assistance by resolving high-volume tickets, managing escalations, tracking compliance updates, and using tools like Salesforce, Zendesk, Zapier, and Microsoft 365 to improve efficiency and accuracy.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant & Licensing

Current

ALX Africa

Jan 2023 - Present (3 years 5 months)

Verified licenses, permits, and compliance requirements for regulatory agencies, ensuring accurate documentation and adherence to policies. Managed executive calendars, travel logistics, and scheduled meetings to support smooth daily operations and investor relations.

Regulatory Compliance License Verification Microsoft 365 Salesforce Zendesk Zapier Zoho CRM Email Automation

Project Manager

SheenBen Bakery

Dec 2020 - Oct 2022 (1 year 10 months)

Managed cross-functional projects for B2B and B2C operations, supporting consistent delivery and revenue growth. Improved profitability by optimizing budgets, controlling overhead costs, and increasing inventory turnover while strengthening customer relationships through proactive support.

Project Management Cross functional Coordination SEO Customer Relationship Management Inventory Management Quickbooks Google Workspace

Executive Customer Support

Amador Suites

Jun 2018 - Oct 2020 (2 years 4 months)

Delivered technical support and resolved a high volume of customer tickets in a fast-paced environment. Proactively handled complaints and escalations, improving retention and reducing churn by 20%, while managing customer orders and executive calendars.